Puzzlify notes

A thank-you for your amateur dramatics and community theatre volunteers: a photo from the final night as a jigsaw, with your note at the end

Written by the team behind Puzzlify. Puzzlify is our product, so weigh what follows with that in mind. We've tried to make this useful even if you never use it. We're not affiliated with any amateur dramatic society, operatic society, community theatre, little theatre, youth theatre, pantomime group, village hall, school, charity or council, or with the National Operatic and Dramatic Association (NODA), the Little Theatre Guild, the American Association of Community Theatre, Amateur Drama Council of Ireland, any licensing house or any similar organisation. Nothing here is safety, safeguarding, licensing, copyright, legal or privacy advice. Always follow the guidance of the society or theatre you're involved with.

It's twenty past seven on the last night of the autumn play, and backstage in a little theatre that used to be a chapel, nobody is panicking yet. The stage manager, who works in a bank during the day, is sitting at a desk in the wings with a headset, a torch and a script so covered in pencil it's nearly grey. The lighting volunteer, a retired teacher, is checking the second cue for the fourth time. In the dressing room, a woman who sewed every one of the twelve costumes by hand is fixing a split seam on a waistcoat with the actor still in it. Front of house, a volunteer in a black jumper is tearing tickets, another is selling raffle tickets for a hamper, and a third is setting out ice creams for the interval. Up in the loft above the bar, a man who has built every set for twenty-two years is quietly eating a sandwich, because his work was done three weeks ago and tonight he just wants to watch it.

That is amateur dramatics, community theatre, call it what you like. In the UK and Ireland it's am-dram, panto, the operatic society, the drama club and the little theatre on the corner. In the US, Canada, Australia and New Zealand it's community theatre, little theatre or the local players. All of it runs on volunteers. Not just the people on stage, but the directors, stage managers, set builders, painters, lighting and sound crews, costume makers, prop finders, prompters, chaperones, front-of-house teams, bar volunteers, publicity people and committee members who make a show happen with very little money and a great deal of love.

This post is about thanking them properly. Most of the ideas below have nothing to do with our product, and that's deliberate. Near the end there's one idea that does involve Puzzlify, a way to turn a photo from the show (or the set, the cast or the curtain call) into a small online jigsaw with your thank-you note at the end, but you can skip it and still use everything else.

Who we mean by amateur dramatics and community theatre volunteers

Every society is organised differently, but the people who get a show from the first read-through to the final bow usually include some of these:

  • The directors and musical directors, who choose the show, cast it, hold it together through three months of rehearsals and stay calm when the leading man gets flu in tech week.
  • The stage managers and backstage crews, who run the show from the wings, move scenery in the dark, call every cue and make sure the right prop is in the right place at the right moment.
  • The set builders and painters, who turn a bare stage into a drawing room, a forest or a pirate ship, usually on a budget that wouldn't buy a decent sofa.
  • The lighting and sound volunteers, who rig, focus, plot and run the technical side, often teaching themselves as they go.
  • The costume, wig and make-up volunteers, who sew, alter, borrow, wash and mend, and know exactly which safety pins hold the whole production together.
  • The props team, who find a Victorian telephone, a stuffed parrot and forty fake cakes by Thursday.
  • The prompters and rehearsal helpers, who sit with the script night after night and never get a bow.
  • The chaperones and youth leaders, who look after the children in the cast, keep them safe, fed and quiet backstage, and follow the rules that let young people perform at all.
  • The front-of-house, box office, bar and refreshment volunteers, who sell the tickets, show people to their seats, run the raffle and wash a hundred glasses afterwards.
  • The committee, publicity and fundraising volunteers, who sort the rights, the hall booking, the insurance, the posters, the programme and the accounts.

If you know someone in any of those roles, this is for you.

Words first

Before any gift, the thing most theatre volunteers say they value is knowing that someone noticed. The actors get the applause. The person who built the staircase, sewed the dress or called the cues from the dark usually gets a mention in the programme and a cup of tea. A short, specific message can mean more than anything you could buy.

Specific is the key word. "Great show!" is kind. "Our daughter is eleven and so shy she won't answer the phone. In your panto she was a dancing mouse with one line, and she said it loud enough for the back row. She's talked about nothing else since. Thank you to everyone who helped her get there" is the kind of message that gets read out at the after-show party and pinned to the green room noticeboard.

A few things that help:

  • Name the show and the night: "the Saturday matinee of the autumn play", "the last night of the panto".
  • Say what you noticed, and what's happened since: a set that drew a gasp, a costume your child still talks about, a scene change so fast you didn't see it, a joke the whole hall laughed at for a full minute.
  • If a volunteer helped someone take part who might not otherwise have done, such as a nervous teenager, a newcomer to the town, someone recovering from illness or a person with a disability, mention that too. It's often what volunteers are proudest of.
  • Keep it short and warm. Many societies share audience messages, with permission, in their newsletter or at the annual awards evening.
  • You don't need to know any names. "Whoever built the moving bookcase in Act Two" is enough.

Who it suits

A thank-you for amateur dramatics and community theatre volunteers suits:

  • Audience members and families who loved a show and want the whole company, not just the cast, to know.
  • Parents of children in a panto, youth production or musical, thanking the director, the chaperones and the backstage crew who looked after them.
  • Cast members thanking the crew, the costume team, the director or the prompter who saved them on opening night.
  • Fellow volunteers thanking a long-serving stage manager, set builder or costume maker, or the person who has kept the society going for thirty years.
  • Schools, care homes, charities and village halls thanking a society that performed for them, raised money for them or lent them costumes and props.
  • Friends and family of someone who has spent decades of evenings at rehearsals and is finally handing over the toolbox, the sewing machine or the prompt book.

Gift rules and good timing

Most amateur societies are small charities, clubs or community groups, often working with a hall, a church, a school or a council. A few gentle rules keep a thank-you comfortable for everyone:

  • Keep it small. A note, a card or a small token is plenty. Flowers on the last night are lovely, but nobody expects a present.
  • Use official contacts. Send messages through the society's website, general email or public page, or hand a card in at the box office, not to a volunteer's personal number or social media account found some other way.
  • Donations go to the society, not the person. Rights, hall hire, timber, paint, fabric and lighting are expensive. If you want to give money, give it to the society or a named appeal.
  • Respect the rules on recording. Most shows are performed under a licence that bans filming and photography during the performance, and many societies ask the audience not to take pictures at all. Follow what the programme or the front-of-house team says.
  • Be especially careful with children. Young performers are usually covered by strict safeguarding and licensing rules, and societies will have a policy on who can photograph them and where pictures can be shared.
  • Let the society lead. If there's an awards evening, an AGM, an anniversary or a fundraising night, join that rather than running something in parallel.

Good moments to say thank you:

  • A few days after the final night, once the set is struck and everyone is a little flat.
  • At the society's annual general meeting or awards evening, when the year's shows are remembered.
  • After the panto season, in January, when volunteers have given up most of December.
  • When a society celebrates an anniversary, moves into a new home or finishes a big project like new seating or a new lighting rig.
  • When a long-serving volunteer steps back, moves away, or in memory of someone the company has lost.

Why a jigsaw can fit

A show is built out of small pieces. A line here, a cue there, a costume, a prop, a flat of painted scenery, a lighting change, a sound effect, a scene change done in eight seconds in the dark. For weeks the pieces sit in different rooms: the actors in rehearsal, the builders in a cold workshop, the costume team at a kitchen table. Then in tech week they all come together, and on opening night, if everyone has done their part, the audience sees one complete picture. A photo turned into a small puzzle that reveals your thank-you note when the last piece goes in is a light way to say "we saw what you built, piece by piece, and here's what it meant to us".

It isn't the only way, and it isn't always the best one. Some volunteers would much rather have a donation to the new lighting appeal or a new member for the backstage crew. But for people who spend months fitting a show together, getting to fit together a picture of the night it all worked, with a note at the end, can be a nice moment.

For audiences, parents and schools

If you've loved a show and want to say thank you, a few ideas:

  • A photo of the theatre or hall from outside, with the poster on the door or the lights on before the show.
  • A photo taken where it's allowed: the set before the house opens, a photo call the society organised, the foyer decorated for panto, or your family in the interval.
  • A photo of your child in costume at home before the show, or holding the programme afterwards, if your family is happy to share it.
  • A child's drawing of the dame, the villain, the pirate ship or the moment they liked best, photographed in daylight, works beautifully too.
  • For a school trip or a care home performance, a class drawing or a photo of the pupils' or residents' own thank-you cards, rather than photos of faces.
  • Send your thank-you through the society's public email, website or box office, or ask front of house whether they'd like a card.

For directors, cast and fellow volunteers

If you're thanking your own company, you know them best. A few thoughts:

  • A company photo on stage after the final performance, cast and crew together, is often the picture people treasure (ask everyone first, and check the society's rules if children are in it).
  • A photo of the work itself, such as the finished set under full lights, the costume rail on the last night, the prompt book or the props table, works well for the whole group and needs no faces at all.
  • Name the jobs nobody sees: the person who did the rehearsal schedule, the one who ironed every costume, the one who ran the raffle, the one who drove the van to collect the set.
  • If someone is stepping back after decades of shows, involve the whole company in the message, and perhaps a few words from former cast members, audiences and the halls and schools they helped.

People, productions and venues all need some protection. Choose the photo with that in mind:

  • Follow the rules on photography. Don't use photos taken during a performance if the society or the licence doesn't allow it. A photo from an official photo call, a dress rehearsal photographer or the society's own page is usually better, and you should ask before using it.
  • Ask before photographing volunteers and cast. Some are happy to be in the picture; others prefer to stay behind the scenes.
  • Be careful with children. Only include children with their parents' agreement and within the society's safeguarding rules, and never share photos of other people's children.
  • Leave other audience members out of the frame, especially at relaxed performances and shows for schools, care homes or hospitals.
  • Check the background for rehearsal schedules, call sheets, sign-in sheets, contact lists, stage door codes, house numbers, car number plates and anything that shows where a volunteer lives.
  • Posters, programme artwork and production photos belong to someone. If you'd like to use one, ask the society first.
  • A photo of the outside of the hall, your own family at home or a child's drawing needs no permission from anyone.

Getting a good JPG

Theatre photos can be lovely but tricky as puzzles. A few things help:

  • Stage lighting is dramatic but can be dark and grainy on a phone. Choose a photo taken under full lights, at the curtain call, or in daylight before the show.
  • Big areas of black, such as the stage curtains, the wings or a dark auditorium, are hard to solve. Crop in on the set, the costumes or the people, or go lower on pieces.
  • Colourful panto sets, bright costumes, painted scenery and sparkly finale outfits all help at higher piece counts.
  • Avoid photos with bright spotlights pointing at the camera, which turn faces into silhouettes.
  • If there's a sign or a name you want people to read, like the theatre's name above the door or the show title on the poster, take the photo straight on and pick a higher piece count.
  • Save the original JPG straight from your phone or camera rather than a copy from a messaging app, which compresses it. If your photo is in another format, save it as a JPG first.

Privacy, an optional PIN, and saying it's from you

The puzzle sits behind a private link, so only people you send it to can open it. If you'd like an extra layer, add a short PIN and share it separately, by text or in a card.

Societies get plenty of messages, and volunteers are rightly careful about links from people they don't know. Tell them clearly that the link is from you and that it's a thank-you, not a request. A one-line message helps: "This is a thank-you puzzle from the Morgan family, whose son was a lost boy in your panto. It's from us, not a request for anything. The PIN is in the card." If you want to stay anonymous, say so: "from an audience member who'd rather not say who". Sending it through the society's public email or secretary means it can be passed on to the right people and the company can see it's genuine.

How many pieces?

Pieces Feels like Typical time
24 an interval with an ice cream a few minutes
48 the wait before the house opens around 5–10 minutes
80 a quiet evening after the set is struck around 10–20 minutes
130 a Sunday afternoon with no rehearsal for once around 20–40 minutes
252 a full tech week, one cue at a time an hour or more

Times vary with the photo. For a thank-you, finishing beats difficulty; 48 or 80 is a gentle middle. A colourful set or a stage full of costumes can be easier than it looks, while a dark stage or a black curtain is harder, so go lower if most of the picture is one colour. For volunteers new to puzzles on a screen, 24 or 48 on a tablet is often the kindest choice.

The leaderboard: only for a company

If you're thanking the whole company, you can turn on the leaderboard so everyone solves the same cast-and-crew photo. Ask the director or the secretary first; some groups would rather keep things simple. Keep it light and optional, never a contest that singles anyone out. Theatre people are competitive enough already. For one person, or a puzzle in memory of a member, leave the leaderboard off.

A few note ideas

The note appears when the last piece goes in, so keep it short and warm:

  • "Maya said her line loud enough for the back row. Thank you for believing she could."
  • "To the crew: forty scene changes in the dark and not one bump. We saw you, even when we couldn't."
  • "To whoever made the dame's dress: our whole row is still talking about it."
  • "Twenty-two years of sets, and every one of them better than the last. Thank you."
  • "Every cue, every costume, every raffle ticket, every washed glass. None of it happens without you. From the whole company."
  • "From an audience member who'd rather not say who: the best night out I've had all year."

How to make one (about a minute of setup)

  1. Open Puzzlify's puzzle maker in a browser: https://puzzlify.app/en/puzzle-maker/
  2. Upload the photo (JPG works best).
  3. Choose a piece count for how much time they might have and how detailed the photo is.
  4. Add your thank-you note and, if you like, a PIN and a leaderboard (for a company only).
  5. Preview for free. When you're happy, publish the link with one credit and send it with a message, a card, or through the society's public email or secretary.

Honest pricing and notes

The preview is free, so you can see exactly what the puzzle looks like before paying anything. You only pay when you publish the link: one credit is €3.99, three credits are €8.99, and Plus is €14.99 a year for ten credits. If you're thanking several people (the director, the chaperones and the backstage crew, say), three credits works out cheaper per puzzle; for one thank-you, one credit is enough. If you'd rather put that money towards the society's lighting appeal or next season's tickets instead, that's a perfectly good choice too. If you'd like to see it first, the free preview is here: https://puzzlify.app/en/puzzle-maker/

The person who receives the link doesn't need an account, an app or a printer; it opens in a normal web browser. Photos are not used to train AI and are not shared with third parties.

This is a digital jigsaw you play on a screen. It isn't a cardboard puzzle in the post, a printed product, a theatre souvenir or a public puzzle board, and it isn't connected to any society, theatre, licensing house, charity or council. It's also not puzzlify.io (a chess site), Puzzlit, Puzzly or Puzzify, which are different things with similar names. A message in your own words is often what people remember, so the puzzle works best alongside one rather than instead of one.

Keep the gift small and separate from any donation. Never present a personal gift as if it came from the society, a theatre or a charity unless they've asked you to send it on their behalf.

Other ways to say thank you (no Puzzlify needed)

  1. Volunteering yourself: an evening a week painting flats, a shift on front of house, sewing a few costumes, running the raffle or learning the lighting desk. Most societies are always short of backstage help, and for many volunteers that's the thank-you that matters most.
  2. A donation to the society or a named appeal, buying a programme and a raffle ticket, or becoming a patron, friend or member where that's offered.
  3. A handwritten card, posted or handed in at the box office (say whether you're happy for it to be shared).
  4. Buying tickets for the next show and bringing someone new: a neighbour, a grandparent, a friend who's never been to a local show.
  5. A specific, kind review or a shout-out on the neighbourhood page or local newsletter, naming the society and the show, and mentioning the crew as well as the cast, so more people come along.
  6. For a long-serving volunteer stepping down, a small book of thank-you notes from cast, crew and audiences, or a framed photo of their favourite set or costume, put together with the rest of the company.

Whatever you send, the most important part is the sentence that sounds like you, written to the people who give up their evenings and weekends to hammer, sew, rehearse, prompt and pour, so that the rest of us can sit in a draughty hall on a winter night and, for two hours, be somewhere else entirely.

Written by the team behind Puzzlify. Not affiliated with any amateur dramatic society, operatic society, community theatre, little theatre, youth theatre, pantomime group, village hall, school, charity or council, or with NODA, the Little Theatre Guild, the American Association of Community Theatre, the Amateur Drama Council of Ireland or any licensing house. Not safety, safeguarding, licensing, copyright, legal or privacy advice. Check your society's own rules on donations, gifts and photos.